Console Electronics Technician
- Assist in the design of racks and touring packages interface and interconnect, working with the Sales Managers when building quotes as needed or requested.
- Help develop standards for Spectrum system packing.
- Supervise and assist with the prep of equipment. Keep documentation for consoles and console packages, as well as rack layouts with assistance from the Rack Electronics Supervisor (RES).
- Manage file storage of show files and tracks. Keep good records, drawings, and/or computer files, backed up off site, of all documentation for future reference and rebuilds. This includes all versions of files from earliest to recent until they are totally obsolete. Also keep specific records of all software installed when a job leaves and refer to the records for future requested job rebuilds.
- Help clients with troubleshooting and proper use/implementation of console related equipment and Spectrum configurations/packaging. Be on call to support them during and after normal shop business hours.
- Keep records of support calls with clients and follow up with the RPC and Sales Manager to ensure that the proper steps are taken to resolve any outstanding issues.
- Keep all console-related software updated, using good judgment as to when is the best timing for updates and whether to document in Flex.
- Plan and implement the interface of devices for consoles, including cards and downloads. Determine the best standard practice for operation and packaging of mix positions, including recording and playback systems.
- Maintain good working order of all consoles, including regular cleaning.
- Keep a spreadsheet of part numbers for ordering and tracking. Manage the on-hand inventory of spare parts and order them in a timely manner.
- Keep a spreadsheet of plug-ins and other licenses that Spectrum owns, also including which are in each specific console and each Mac Mini computer.
- Compile a procedure manual and train techs on setup and operation of consoles and related software.
- Do minor repairs, like fader or card swaps. Arrange for other needed repairs by notifying the RPC and the Purchasing Manager. Document these in Flex. Also, in a spreadsheet, keep history of updates and repairs on each console for use with the manufacturers if future problems arise.
- Work with manufacturers as needed for service, repairs, and updates.
- Discuss purchases of items needed to complete console systems with the Project Coordinator & Rentals Manager, follow up with the Purchasing Manager or vendor as needed. See that any parts being returned for credit are returned promptly.
- Assist with work in the rack shop and console world.
Have 2+ years’ experience in audio.
Be knowledgeable in audio signal flow, system design, and packaging.
Have excellent communication skills, both verbal and written.
Be able to direct and manage workers in a positive and motivating manner.
Possess good skills in planning, organizing, and time management.
Be a multitasker.
Be self directed and self-motivated, with a sense of urgency.
Be able to problem-solve and make decisions.
Have a superior work ethic and integrity.
Have a high school diploma; college classes are preferred.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This job description does not list all the details of the job. The SSI President/CEO, or Rentals Manager may request other duties at times. Performance of the duties listed in this job description will comprise a major part of the basis for job evaluation. Approval from your manager is required before doing any work for another department in Spectrum Sound or for another company that is involved in live event production.
Management has the right to revise this description at any time. The job description is not a contract for employment, and either the employee or the employer may terminate employment at any time with or without cause.